Support Board
Date/Time: Thu, 27 Feb 2025 06:07:38 +0000
Post From: serious bug: error loading intraday data for cryptocurrency charts
| [2021-04-05 14:09:08] |
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What we do see is a problem affecting the individual chart itself, not the entire Chartbook, where when using the Continuous Futures Contract option, that is subsequently affecting the amount of data to load for a symbol that does not support that option. And this is resolved by reopening the Chartbook. We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |