Support Board
Date/Time: Thu, 27 Feb 2025 06:08:56 +0000
Post From: serious bug: error loading intraday data for cryptocurrency charts
| [2021-04-05 13:59:15] |
| |
|
even if you set Continuous Contract to 'None' after this point, it will not correctly load the # of days of intraday data for any cryptocurrency symbol. as long as you've loaded a continuous futures contract chart at any time after you first opened the chartbook, any cryptocurrency symbol's chart that's opened thereafter this point from this chartbook will not load enough intraday data. No definitively this cannot be correct. We will see if we can reproduce anything like this, but it could not be as described. At most, you would just need to reload the chart with Chart >> Reload and Recalculate.
you have to start over by opening a new chartbook or closing the current one and reopening it. of course, even if you reopen it, you have to make sure to never load a continuous futures contract chart if you want to be able to load enough # of days' worth of data for cryptocurrency symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-05 13:59:53
|