Support Board
Date/Time: Thu, 27 Feb 2025 06:08:57 +0000
Post From: serious bug: error loading intraday data for cryptocurrency charts
| [2021-04-03 11:19:37] |
| User753428 - Posts: 167 |
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i have finally discovered what's actually happening according to this thread: Bitmex Intraday data not loading more than 2 weeks on CQG WebAPI there is a bug in sierrachart where if you load any continuous futures contract chart (for example, ESM21-CME with continuous contract - Volume Based Rollover selected) at any point after opening a chartbook, and then switch the chart symbol to a cryptocurrency symbol like XBTUSD-BMEX or ETHUSD-BMEX, sierrachart will only load less than around 1 month of intraday data for the cryptocurrency symbol, even if you set the # of intradays to load to be much higher, like 365. even if you set Continuous Contract to 'None' after this point, it will not correctly load the # of days of intraday data for any cryptocurrency symbol. as long as you've loaded a continuous futures contract chart at any time after you first opened the chartbook, any cryptocurrency symbol's chart that's opened thereafter this point from this chartbook will not load enough intraday data. you have to start over by opening a new chartbook or closing the current one and reopening it. of course, even if you reopen it, you have to make sure to never load a continuous futures contract chart if you want to be able to load enough # of days' worth of data for cryptocurrency symbols. this should be easy to reproduce but let me know if you still can't. Date Time Of Last Edit: 2021-04-03 11:21:42
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