Support Board
Date/Time: Tue, 25 Feb 2025 11:30:43 +0000
Post From: Problem Acquiring Historical Data For New Data Set From My IB Account SC v.2239 Forward
| [2021-04-03 02:31:34] |
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We are not seeing any problem with the download of historical data for options from Interactive Brokers. This is one of the end results: HD Request # 1 | Received 24 records from 2021-04-01 08:34:30.000000 to 2021-04-01 08:46:00.000000 (11.5 minutes) and wrote 4 records for SPX-OPT-20210405-3950-P-SMART-100-USD-BAAVG | 2021-04-01 08:46:14.004
HD Request # 1 | Completion time: 1s | 2021-04-01 08:46:14.004 HD Request # 2 | Received 2413 records from 2021-03-30 14:55:30.000000 to 2021-04-01 08:46:30.000000 (41.9 hours) and wrote 2395 records for SPX-OPT-20210405-3950-P-SMART-100-USD-BAAVG | 2021-04-01 08:46:58.999
HD Request # 2 | Completion time: 12s | 2021-04-01 08:46:59.000 HD Request # 2 | Intraday data download complete for SPX-OPT-20210405-3950-P-SMART-100-USD-BAAVG. Unique request ID: 2 | 2021-04-01 08:46:59.000 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |