Support Board
Date/Time: Tue, 25 Feb 2025 03:59:33 +0000
Post From: Error Connecting to Data or Trading Service from Sierra Chart
| [2021-03-31 01:31:05] |
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One thing we see is your Sierra Chart account is expired and that will prevent a connection. We have activated your account temporarily for 7 days. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |