Support Board
Date/Time: Tue, 25 Feb 2025 04:27:52 +0000
Post From: unsupported protocol version
| [2021-03-29 16:24:46] |
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This is extremely unusual and rare (really have never seen this) to have this happen: HD Request # 1 | Error downloading historical Intraday data for XBTUSD-BMEX. Historical data logon error: Unsupported protocol version | 2021-03-28 23:48:34.450 Follow the instructions here to retry the download: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-29 16:25:00
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