Support Board
Date/Time: Mon, 25 Nov 2024 01:27:39 +0000
Post From: Slow/Lagging Charts
| [2021-03-29 14:05:39] |
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This is not a problem for us to solve. This is something that you need to determine what the issue is and resolve on your side. You need to go through all the items iin help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often However, let's first start with this: . After 10 minutes the scrolling gets very lagging. See if you notice the GDI objects or memory increasing significantly. Let us know. Refer to:High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.28 - Memory or Graphics Device Interface Object Leak Run Sierra Chart in Safe Mode as explained. Also refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.31 - System Memory Not Releasing We just do not like to get the middle of of user set ups, and the complexity of those, and system performance issues. This is where the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-31 11:22:34
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