Support Board
Date/Time: Mon, 25 Nov 2024 19:37:55 +0000
Post From: OEX Fix/Fast server Sunday afternoons
| [2014-02-23 22:32:01] |
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There can be historical data issues from time to time, they are very infrequent. When there are, they are resolved at that moment in time but that does not guarantee there will not be a future problem. A solution we apply is simply to that particular situation that arose whatever it may have been. The previous issue that occurred was an OEC issue so that was not something that we had any control over. There really was not anything in that particular case "Fixed" on our side other than telling OEC there was a problem and they resolved it. Essentially that was all that was done. The reconnection does continue indefinitely. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-23 22:33:39
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