Support Board
Date/Time: Mon, 25 Nov 2024 19:26:24 +0000
Post From: OEX Fix/Fast server Sunday afternoons
| [2014-02-23 20:18:31] |
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Historical data issues would be server-side issues relating to our backend connection to OEC, and those are rare problems. Also OEC provisioned us a new connection for that on Friday. Anyway all you need to do is make sure Global Settings >> Data/Trade Service Settings >> Reconnect on Failure is enabled and select File >> Connect to Data Feed and let Sierra Chart automatically retry to connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |