Support Board
Date/Time: Mon, 24 Feb 2025 22:10:58 +0000
Post From: I'm seeing delayed at top of chart
| [2021-03-22 21:27:13] |
| John - SC Support - Posts: 38146 |
|
That is because you have not gone through all of the Setup Instructions to get the Denali Exchange Data Feed active. Make sure you go through all of the Setup Instructions here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Also, if you are still with AMP, then you can no longer use the Sierra Chart Order Routing Service. They stopped support for this several weeks ago, and they should have notified you of such. They should have set you up with CQG for your Order Routing and given you a set of credentials to login to your CQG account. If you have those, then follow these Setup Instructions to connect your Sierra Chart to CQG: CQG Trading Platform Service If you do not have the CQG information, then get with AMP and have them get you updated. Then follow the instructions above. Once you get the above done, then you would need to open your Chartbooks and select Edit >> Translate Symbols to Current Service to convert your current symbols to CQG symbols. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |