Support Board
Date/Time: Mon, 24 Feb 2025 22:41:41 +0000
Post From: Update from SC v. 3 to v.5
| [2021-03-22 18:02:29] |
| John - SC Support - Posts: 38148 |
|
First, you do not need to update anything to get Package 5. That is just a licensing item, so the fact that you changed your account to Package 5 is all you needed to do. We are not sure exactly why you are getting that error, but the first thing you need to do is to update your software, as the information in the System Notification Window shows, you were on a version that is no longer supported (at least when you took the image). So first, update to the current Release by selecting Yes on the window in the bottom right of the image you show to open the Installer. Once you are on the Current Release (v 2239), then you should not have any issues. Let us know if you do. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |