Support Board
Date/Time: Mon, 24 Feb 2025 22:25:30 +0000
Post From: Sierra Chart change the payment April, May
| [2021-03-22 13:52:03] |
| User562957 - Posts: 58 |
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Hello my english isnt good i start a new request because the other one didnt load. "In April or May 2021 it will be a requirement to use this EUREX data feed for real-time EUREX data within Sierra Chart. After this time it will not be possible to access EUREX real-time data from any other source other than through the Denali Exchange Data Feed. Therefore, if you require real-time EUREX data, it is important that you begin to use the Denali Exchange Data Feed and activate the EUREX exchange as soon as possible. And then you will want to cancel any EUREX exchange fee that you pay through your other source of EUREX data like if you are obtaining it through CQG or Interactive Brokers or other sources." I logged in on this site and there stand 26$ to pay for the next month. Should i change someting My account is on amp ? or is everything okay i just want package 3 and trade simulation with eurex data feed on sierra chart. "However, one thing we cannot control though, is that if you get billed for CME or EUREX exchange fees through CQG for a particular month and then you are also paying them with the Denali Exchange Data Feed, there can be double billing in that case. We definitively recommend using the Denali Exchange Data Feed for market data instead of CQG market data for CME and EUREX at this time." "So just tell your broker you just want to use CQG for order routing only. " ----> should i contact amp i´m not sure if i chose CQG in the platform set up ? because in this text "If you are on Sierra Chart Package 3 or Package 5 follow these instructions: Go to the Denali Exchange Data Feed Services section of the Activate Services webpage. If not already logged in, log in with the Sierra Chart account for which you want to cancel the data feed. Select the pulldown menu that lists the Denali Exchange Data Feed service that you are currently using, and change the selected option to Disabled. Select the Update/Set button. Close the webpage if desired." Im not sure what i had to do. Sorry but my english isnt good so its hard for me to understand and do the right things for my account. |