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Date/Time: Mon, 25 Nov 2024 04:29:40 +0000



Post From: Interactive Brokers Connection & Order Routing Problems

[2021-03-21 11:56:38]
Rui S - Posts: 190
Thank you to SC Support and to all users that have been dedicating their time to share this problem with those IB Connection issues.

I am also an IB's customer due to the lack of alternatives (mainly because I live in Europe), as it has been discussed in the following thread:

Your experiences with Interactive Brokers

I was caught right in the middle of the transition from TWS to SC software when I started having these orders problems, also discussed in this other forum thread that I have started, if you have interest to read:

https://www.elitetrader.com/et/threads/ib-order-transmitted-not-yet-acknowledged.357027/

Summarizing, after two "unpleasant" situations and many tests I am convinced that this orders issue has nothing to do with SC and it isn't just happening around IB's reset time (at least for me), as during last week it also happened several times at very different times of the day.

I say that because I still have TWS and its Book Trader active (side by side with SC) and the result was exactly the same - IB's data feed was working but some orders stay there just hanging, under the status "Transmitted, not yet acknowledged".

Obviously, I first thought something was wrong with the integration between TWS and SC. But no, when placing the orders directly from TWS Book Trader the result was always exactly the same. At first I thought it was a one time "accident" but again no, it was still happening every last week's day, until last Friday (I am writing this post on Sunday).

I am sure you all will understand the despair to see your position going from quite profitable to very negative and your exit orders just hanging there - one after the other - for a long time and the price just continuously passing up and down through them...

If you have any interest about the full description of this unpleasant situation I experienced, please read the thread on the link above. I wasn't the only one having this problem.

I would like to have some feed back from you too, to know if anyone here is also having the same issues. The instrument I was trading was Nasdaq Futures (NQ) and this situation was happening in both real and paper accounts.

To finalize, just an advice: be very careful with this ongoing situation with IB's orders.

I am currently researching and trying to find a good alternative to IB, but living in Europe makes me feel insecure about changing brokers.

Any ideas or advice is very welcome.