Support Board
Date/Time: Mon, 25 Nov 2024 04:39:57 +0000
Post From: Interactive Brokers Connection & Order Routing Problems
| [2021-03-19 13:24:30] |
| user_xyz - Posts: 416 |
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Welp see attached. I tested tonight with the same result. It appears that IB does not use the same pipe for market data & order routing, also checked with netstat and indeed different servers for market data and order routing. So in this case I was still getting market data from IB (green connection in SC) and as expected placing orders the market just moved through it without execution or any kind of notification. NOTE: The order routing service was down for 20 minutes last night -- that's a substantial amount of time not being able to place orders To clarify --> using Sierra Chart with Denali or IB's market data feed the problem remains, if IB's order routing server goes down there is no alert in SC. IB users need to keep up TWS or the IB gateway to keep an eye on connection status. SC Engineers - Maybe update the IB documentation to alert users? Notice the dark mode! That made my week... That's default haven't had a chance to tweak SC yet but wow what a difference. If you don't mind I'm going to post a link to that video in the Dark Mode thread because there are lot's of people wanting a solution like this! Date Time Of Last Edit: 2021-03-19 13:26:22
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 IB_Gateway.jpg / V - Attached On 2021-03-19 05:02:00 UTC - Size: 1.73 MB - 485 views |