Support Board
Date/Time: Mon, 24 Feb 2025 19:18:15 +0000
Post From: Possible reasons behind DTC error message
| [2021-03-17 21:16:01] |
| |
|
Ok we see the mistake. Do not use the Exchange member in the request. It is not supported by Sierra Chart. Refer to step 16 here: Data and Trading Communications (DTC) Protocol Server: Server Usage You need to just set the symbol to 6EH09-CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |