Login Page - Create Account

Support Board


Date/Time: Mon, 24 Feb 2025 17:55:00 +0000



Post From: SC DOM/CQG/AMP issue yesterday

[2021-03-17 14:00:16]
User889262 - Posts: 1
Yesterday I stepped away from my desk with no open positions, when I came back it showed an open ES(P) position. As I understand it there has been some issue with CQG yesterday, my broker AMP indicates things are resolved. I tried to cancel/flatten yesterday as soon as I saw this yesterday, it wouldn't work, so I went to CQG app and it only showed a working position in MES, no open positions were shown. It appears the issue came up around 1:29:29 yesterday, the Order Action Source on the Trading Activity Log indicated "CQG fills data (Restored)" , order status as Unspecified. What would cause this, and what does CQG fills data restored mean? I'm in a trading community that uses the same setup as myself and some of them had very similar issues. If this happens again (hopefully not) how can I flatten/cancel from the SC DOM immediately?