Support Board
Date/Time: Mon, 24 Feb 2025 18:11:59 +0000
Post From: fees
| [2021-03-16 19:56:23] |
| John - SC Support - Posts: 38139 |
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First thing, if you need to get out of a position and you are not able to do so from the software, then be sure you call your broker and get the issue resolved. From what the previous image showed, at one point you did not have enough margin to cancel. Refer to the following setting that may help with this issue: Global Trade Settings Windows: Hold Market Order Until Pending Cancel Orders Are Confirmed (Global Settings >> General Trade Settings >> General) You would really need to ask your broker what the other error messages are in relation to. Those are CQG errors. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |