Support Board
Date/Time: Tue, 25 Feb 2025 05:21:30 +0000
Post From: Inaccurate: Denali feed latency varies from 0-600 ms while CQG latency is only between 80-120 ms
| [2021-03-16 17:03:28] |
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Refer to: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds And also we need to know what server is being used. Follow the instructions below so we can determine the server: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog . I have also changed the real-time data compression to no compression,
You definitively want to maintain compression. This will reduce latency because the compression times are of no consequence and in the microsecond range.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-16 17:04:30
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