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Date/Time: Tue, 26 Nov 2024 06:23:48 +0000



Post From: Не правильно отображаются чарты на минутах

[2014-02-21 09:02:15]
Sierra Chart Engineering - Posts: 104368
Do the following:

1. Restart Sierra Chart.

2. Open an Intraday chart for: M6E.XCME_Fo M6E (H14).CME_Fo

3. If you see "Download Failed", then provide us the Message Log again by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log

Use the "Send for Analysis" button and let us know when it is sent.

4. If the historical data download is successful, but you are missing data in the chart from previously, then select Edit >>Delete All Data and Download.

In our testing, we successfully got the data for this chart:
http://www.sierrachart.com/image.php?l=1392973439544.png


So we wonder what the problem is on your side. Possibly a firewall or other connectivity problem. We are not completely sure.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-21 09:04:17