Support Board
Date/Time: Mon, 24 Feb 2025 19:29:09 +0000
Post From: Possible reasons behind DTC error message
| [2021-03-15 06:08:52] |
| Perseus - Posts: 30 |
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Yes, the file exists - but only if I open a chart first in SC. The issue is that SC is reporting the error above when it is requested over DTC. For other symbols than 6E, FDAX etc, then when the data is requested via DTC, SC/DTC will report a 701 msg first and then when the data is transferred from the remote source, it will begin transferring via DTC. In the case of 6E however, nothing is transferred from the remote source if requested via DTC. However, if I open a chart window for a 6E contract, it WILL download the data and create the data file you mention above. I do have an idea about what the problem might be. If you look at the log snippet below, it is looking for the file 6EH09.scid. That file exists but it is only 1KB. When opening the symbol in a chart, the file '6EH09-CME.scid' is created an loaded with data. It looks like the DTC request is not appending "-CME" when looking for the file. Do you know what might be the issue here? Server log: HD Server | HD Request #10 | Socket: 6 | Symbol: 6EH09 | ServiceCode: CME | RecordInterval: 60 | MaximumDaysRequested: 0 | Start date-time: Since beginning | ClientReqID: 10 | Username: TEST. | Thread:10456 | 2021-03-15 02:01:01.769 No historical data client is currently set to download historical Intraday data for 6EH09. | 2021-03-15 02:01:01.770 HD Server | HD Request | Socket: 6 | Symbol: 6EH09 | ServiceCode: CME | RecordInterval: 60 | Records Served: 0 | Error: Historical data file data not available for symbol. D:\SierraChart\Data\6EH09.scid | ClientReqID: 10 | Username: TEST. | Thread:10456 | 2021-03-15 02:01:02.777 Date Time Of Last Edit: 2021-03-15 20:21:28
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