Support Board
Date/Time: Mon, 24 Feb 2025 18:57:45 +0000
Post From: real-time data feed
| [2021-03-11 16:48:05] |
| John - SC Support - Posts: 38146 |
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You are not setup to receive Real-Time data from us, therefore we have to assume that you are setup to get the data from TransAct. As such, you would need to set your service to TransAct WS. When you make this change, you need to select the "A" button next the selection and then you will see the fields underneath update to allow you to enter your TransAct credentials. Make sure that your Username and Password are correct and then select OK. Let us know if you get an error after this. Refer to the following page for information on how to work with the new Settings Windows in Sierra Chart, and specifically how to select the item in the Service List: Settings Windows Interface: Item List (Working with Sierra Chart Windows >> Selection Specific Options) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |