Support Board
Date/Time: Mon, 24 Feb 2025 10:07:58 +0000
Post From: in dtc-sub instance mode errors occurred when downloading historical daily chart data
| [2021-03-05 02:46:46] |
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We looked into this, and cannot reproduce the problem: HD Request # 1 | Downloading Historical Daily chart data for DAX-202103-DTB-EUR-25. Starting date: 1971-03-05. Service: DTCSubInstance | 2021-03-04 21:22:03.100
HD Request # 1 | Using server: 127.0.0.1 port 11095 | 2021-03-04 21:22:03.101 Socket (2) | Creating socket. | 2021-03-04 21:22:03.103 Socket (2) | Send buffer size: 0 | 2021-03-04 21:22:03.103 Socket (2) | New receive buffer size: 5242880 | 2021-03-04 21:22:03.103 Socket (2) | Receive buffer size: 5242880 | 2021-03-04 21:22:03.104 Socket (2) | Connecting to IP: 127.0.0.1. | 2021-03-04 21:22:03.104 Interactive Brokers | Received security definition for symbol DAX-202103-DTB-EUR-25 | 2021-03-04 21:22:03.126 HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-03-04 21:22:03.132 HD Request # 1 | Sending historical data logon request message. | 2021-03-04 21:22:03.132 HD Request # 1 | Requesting historical Daily data starting at 1971-03-05. | 2021-03-04 21:22:03.135 HD Request # 1 | Decompressing data. | 2021-03-04 21:22:03.139 HD Request # 1 | Receiving historical Daily data for DAX-202103-DTB-EUR-25 starting at 2020-06-22 | 2021-03-04 21:22:03.148 HD Request # 1 | Writing historical Daily data to the file DAX-202103-DTB-EUR-25.dly | 2021-03-04 21:22:03.149 Follow the instructions here to update the Symbol Settings in all instances of Sierra Chart: Global Symbol Settings: Update Global Symbol Settings After that re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |