Support Board
Date/Time: Mon, 24 Feb 2025 09:49:24 +0000
Post From: credentials to log in
| [2021-03-04 17:17:29] |
| User197066 - Posts: 5 |
|
Hi, I have this problem. I can't retrive symbols: Reading Internal Order ID file. | 2021-03-04 18:12:49.806 Reading Trade Orders file. | 2021-03-04 18:12:50.250 Reading Trade Positions file. | 2021-03-04 18:12:50.252 Reading Trade Account Data files. | 2021-03-04 18:12:50.255 UDPListener (1592). Port 22904 | Listening on UDP port 22904. | 2021-03-04 18:12:50.411 Software version: 2235 64-bit | 2021-03-04 18:12:50.411 Primary Thread ID: 5016 | 2021-03-04 18:12:50.411 Usage end date: 2021-03-18 | 2021-03-04 18:12:50.411 Enabled for: Advanced Features 2. | 2021-03-04 18:12:50.411 Enabled for: Sierra Chart Historical Data Service. | 2021-03-04 18:12:50.411 Enabled for: Delayed Denali Exchange Data Feed. | 2021-03-04 18:12:50.411 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-03-04 18:12:50.411 Current selected Data/Trading service: CQG WebAPI | 2021-03-04 18:12:50.411 Custom symbol settings values: enabled | 2021-03-04 18:12:50.411 Chart Update Interval: 500 | 2021-03-04 18:12:50.411 Intraday Data Storage Time Unit: 1 | 2021-03-04 18:12:50.411 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2021-03-04 18:12:50.411 2021-03-04 17:12:50 Local computer time in UTC | 2021-03-04 18:12:50.411 2021-03-04 18:12:50 Local computer time in SC Time Zone | 2021-03-04 18:12:50.411 2021-03-04 17:12:48 Server time in UTC | 2021-03-04 18:12:50.411 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-03-04 18:12:50.411 Program path: C:\SierraChart\ | 2021-03-04 18:12:50.411 Data Files path: C:\SierraChart\Data\ | 2021-03-04 18:12:50.411 OS Version Number: 10.0 | 2021-03-04 18:12:50.412 Locale Setting: C | 2021-03-04 18:12:50.412 DLLs: UserContributedStudies_64.dll | 2021-03-04 18:12:50.412 Allowed protected custom studies: | 2021-03-04 18:12:50.412 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-03-04 18:12:50.469 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-03-04 18:12:50.622 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-03-04 18:12:50.684 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-03-04 18:12:50.684 Received 5 login tokens. | 2021-03-04 18:12:50.848 Symbol settings MD5 received. Request ID: 1. | 2021-03-04 18:12:50.999 Symbol settings are up-to-date for cqg. | 2021-03-04 18:12:50.999 CQG WebAPI | Connecting to server api.cqg.com | 2021-03-04 18:12:56.923 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-03-04 18:12:56.923 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-03-04 18:12:57.092 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-03-04 18:12:57.093 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2021-03-04 18:12:57.093 CQG WebSocket | Opening WebSocket. | 2021-03-04 18:12:57.163 CQG WebSocket | Sending WebSocket handshake. | 2021-03-04 18:12:57.163 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-03-04 18:12:57.396 CQG WebSocket | Server header | Connection: upgrade | 2021-03-04 18:12:57.396 CQG WebSocket | Server header | Sec-WebSocket-Accept: 5QlAP2koHSk3KCWmdtfEjFGsWuM= | 2021-03-04 18:12:57.396 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-03-04 18:12:57.396 CQG WebSocket | Server header | Upgrade: websocket | 2021-03-04 18:12:57.396 CQG WebSocket | Server header | | 2021-03-04 18:12:57.396 CQG WebSocket | Web socket state is now open. | 2021-03-04 18:12:57.396 CQG WebAPI | WebSocket connected. | 2021-03-04 18:12:57.396 CQG WebAPI | Sending market data logon message. | 2021-03-04 18:12:57.397 CQG WebAPI | Base Time: 2021-02-28T20:29:00. 2021-02-28 20:29:00 | 2021-03-04 18:12:58.101 CQG WebAPI | Logon successful. Session Token = p3hf6TUN9ec4B6x8YqpMfvglF2JkAUdVbslIfkJ6ju0Rivk6fak2eoTcURBeiKFD2kNHK+yCGxM | 2021-03-04 18:12:58.101 CQG WebAPI | Connected to server complete. | 2021-03-04 18:12:58.101 Triggering next historical data download in queue. | 2021-03-04 18:12:58.101 Triggering next historical data download in queue. | 2021-03-04 18:12:58.101 Triggering next historical data download in queue. | 2021-03-04 18:12:58.101 Triggering next historical data download in queue. | 2021-03-04 18:12:58.101 Updated verified funded futures trading account ending date to: 2021-04-03 17:12:58 | 2021-03-04 18:12:58.114 CQG WebAPI | Sending Trade Accounts request message. | 2021-03-04 18:12:58.114 No download requests in the queue to start downloads for. | 2021-03-04 18:12:58.115 No download requests in the queue to start downloads for. | 2021-03-04 18:12:58.115 No download requests in the queue to start downloads for. | 2021-03-04 18:12:58.117 No download requests in the queue to start downloads for. | 2021-03-04 18:12:58.117 CQG WebAPI | Brokerage name: AMP. Account Name: 86971 | 2021-03-04 18:12:58.226 CQG WebAPI | Sending collateral subscribe request. | 2021-03-04 18:12:58.226 CQG WebAPI | Sending positions subscribe request. RequestID: 771501 | 2021-03-04 18:13:03.110 CQG WebAPI | Sending orders subscribe request. RequestID: 771502 | 2021-03-04 18:13:03.111 F.US.EPH21 Daily #1 | Reloading chart. | 2021-03-04 18:14:07.562 Starting DelayedDownloadMonitoringTimer | 2021-03-04 18:14:08.053 Starting HDTimeoutTimer | 2021-03-04 18:14:08.053 Added historical Daily data request for F.US.EPH21 to the queue. | 2021-03-04 18:14:08.053 Triggering next historical data download in queue. | 2021-03-04 18:14:08.053 CQG WebAPI | Starting real-time market data updates for: F.US.EPH21. ID: 1 Service code: cqg | 2021-03-04 18:14:08.054 CQG WebAPI | Sending symbol resolution request for F.US.EPH21. ID: 771503 | 2021-03-04 18:14:08.054 CQG WebAPI | Requesting security definition data for: F.US.EPH21. ID: 1 | 2021-03-04 18:14:08.054 HD Request # 1 | Downloading Historical Daily chart data for F.US.EPH21. Starting date: 2021-03-02. Service: cqg | 2021-03-04 18:14:08.086 HD Request # 1 | Requesting historical Daily data for ESH21 starting at 2021-03-01. SC External HD service. | 2021-03-04 18:14:08.087 CQG WebAPI | Received symbol resolution report for symbol F.US.EPH21. Search Symbol: F.US.EPH21. Request ID: 771503. Contract ID: 1. | 2021-03-04 18:14:08.133 CQG WebAPI | Requesting market data for F.US.EPH21 | 2021-03-04 18:14:08.133 CQG WebAPI | Market data subscription for F.US.EPH21 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-03-04 18:14:08.277 Symbol Error - F.US.EPH21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-03-04 18:14:08.277 HD Request # 1 | Receiving historical Daily data for F.US.EPH21 starting at 2021-03-02 | 2021-03-04 18:14:09.060 HD Request # 1 | Writing historical Daily data to the file F.US.EPH21.dly | 2021-03-04 18:14:09.061 HD Request # 1 | Bytes received: 240 | 2021-03-04 18:14:09.074 HD Request # 1 | Received 4 records from 2021-03-02 00:00:00 to 2021-03-04 00:00:00 (3.0 days) and wrote 3 records for F.US.EPH21 | 2021-03-04 18:14:09.074 HD Request # 1 | Completion time: 1s | 2021-03-04 18:14:09.099 HD Request # 1 | Daily data download complete for F.US.EPH21. Unique request ID: 1 | 2021-03-04 18:14:09.099 Removing historical data download ID 1. | 2021-03-04 18:14:09.099 Triggering next historical data download in queue. | 2021-03-04 18:14:09.099 No download requests in the queue to start downloads for. | 2021-03-04 18:14:09.100 F.US.EPH21 Daily #1 | Reloading chart. | 2021-03-04 18:14:09.566 F.US.EPH21 1 Min #2 | Reloading chart. | 2021-03-04 18:14:18.943 F.US.EPH21 1 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH21.scid | 2021-03-04 18:14:18.981 CQG WebAPI | Using primary service for historical data for F.US.EPH21 | 2021-03-04 18:14:19.432 Starting DelayedDownloadMonitoringTimer | 2021-03-04 18:14:19.432 Starting HDTimeoutTimer | 2021-03-04 18:14:19.432 Added historical Intraday data request for F.US.EPH21 to the queue. | 2021-03-04 18:14:19.432 Intraday data recording state for symbol F.US.EPH21 is set to download 'Pending'. | 2021-03-04 18:14:19.432 Triggering next historical data download in queue. | 2021-03-04 18:14:19.432 HD Request # 2 | Downloading Intraday chart data for F.US.EPH21 to the file F.US.EPH21.scid. Service: cqg | 2021-03-04 18:14:19.437 HD Request # 2 | Performing multistage download. Downloading Minute data first. | 2021-03-04 18:14:19.438 HD Request # 2 | Download start date-time: 2020-08-30 19:14:19.000000. File last date-time: 00:00:00.000000 | 2021-03-04 18:14:19.438 HD Request # 2 | Disabling Intraday chart updating for symbol. | 2021-03-04 18:14:19.438 HD Request # 2 | Requesting historical Minute data. | 2021-03-04 18:14:19.438 HD Request # 2 | Error downloading historical Intraday data for F.US.EPH21. End Of Day data is not allowed for given data type. | 2021-03-04 18:14:19.561 HD Request # 2 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EPH21 | 2021-03-04 18:14:19.562 HD Request # 2 | Completion time: 0s | 2021-03-04 18:14:19.562 HD Request # 2 | Intraday data download complete for F.US.EPH21. Unique request ID: 2 | 2021-03-04 18:14:19.562 Added historical Intraday data request for F.US.EPH21 to the queue. | 2021-03-04 18:14:19.562 Triggering next historical data download in queue. | 2021-03-04 18:14:19.562 HD Request # 3 | Downloading Intraday chart data for F.US.EPH21 to the file F.US.EPH21.scid. Service: cqg | 2021-03-04 18:14:19.562 HD Request # 3 | Rounding start date-time down to the minute: 2020-08-30 19:14:00.000 | 2021-03-04 18:14:19.563 HD Request # 3 | Download start date-time: 2020-08-30 19:14:00.000000. File last date-time: 00:00:00.000000 | 2021-03-04 18:14:19.563 HD Request # 3 | Requesting historical Tick data. | 2021-03-04 18:14:19.563 HD Request # 3 | Error downloading historical Intraday data for F.US.EPH21. End Of Day data is not allowed for given data type. Result=103. Num Quotes=0 | 2021-03-04 18:14:19.687 HD Request # 3 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EPH21 | 2021-03-04 18:14:19.688 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-03-04 18:14:19.689 HD Request # 3 | Completion time: 0s | 2021-03-04 18:14:19.689 HD Request # 3 | Intraday data download complete for F.US.EPH21. Unique request ID: 2 | 2021-03-04 18:14:19.689 Removing historical data download ID 2. | 2021-03-04 18:14:19.689 Real-time Intraday chart data file updates started for F.US.EPH21 | 2021-03-04 18:14:19.689 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPH21.scid. Thread ID: 5016 | 2021-03-04 18:14:19.690 Intraday chart data file opened for F.US.EPH21 | 2021-03-04 18:14:19.690 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2021-03-04 18:14:19.690 Triggering next historical data download in queue. | 2021-03-04 18:14:19.690 No download requests in the queue to start downloads for. | 2021-03-04 18:14:19.690 F.US.EPH21 #3 | Reloading chart. | 2021-03-04 18:14:41.288 F.US.EPH21 #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-03-04 18:14:41.289 Requesting market depth updates for: F.US.EPH21 if supported. | 2021-03-04 18:14:43.123 CQG WebAPI | Requesting market data including full depth for F.US.EPH21 | 2021-03-04 18:14:43.123 CQG WebAPI | Market data subscription for F.US.EPH21 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-03-04 18:14:43.252 Symbol Error - F.US.EPH21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-03-04 18:14:43.252 Unsubscribed from market depth data for F.US.EPH21 | 2021-03-04 18:14:53.155 CQG WebAPI | Requesting market data for F.US.EPH21 | 2021-03-04 18:14:53.155 CQG WebAPI | Market data subscription for F.US.EPH21 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-03-04 18:14:53.283 Symbol Error - F.US.EPH21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-03-04 18:14:53.283 |