Support Board
Date/Time: Mon, 24 Feb 2025 07:17:06 +0000
Post From: Stop loss ignored, again. And Flatten closed stop but not trade... lol.
| [2021-03-04 14:17:13] |
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This is probably the 5th time a stop order has been ignored I’ve lost about 3000-4000 total now because of this. Analyzing this is very straightforward. You need to look at the Trade Activity Log:Trade Activity Log: Viewing Historical Trade Activity You have the date and time of every event of the order. You need to see if the Status of the order was Open at the time you expected it to fill. It should have been in an Open state. You need to look at the Order Type and the price or prices of the order. You have all of the data and you can analyze this. Maybe it was a Stop-Limit order. If so, you need to look at what the Limit price was. Maybe there was a delayed reporting of the fill from CQG. You have all of the information you need in the Trade Activity Log to determine what the issue is. It is appreciated to be self-sufficient here and look at what happened. We provide a very detailed Trade Activity Log for you to know exactly what has happened. I was in a trade with a stop and I was up $70 I clicked flatten. The stop is removed and the order is not closed and it falls and I lost $110. Regarding this, refer to:Basic Trading and the Trade Window: Rejected Market Order When Using Flatten or Reverse Because of Position Limit Exceeded Once again, you can use the Trade Activity Log and see exactly what has happened. You know what you did and you possess the information. We do not. We do not want to get into the middle of this. You need to help yourself by looking at the data. If you have further questions, ask your broker. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-04 14:19:41
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