Support Board
Date/Time: Mon, 24 Feb 2025 07:10:28 +0000
Post From: cme data
| [2021-03-01 20:07:44] |
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You do need to pay for the Denali Data feed directly. Also we see your Sierra Chart account after March will not be billed to your brokerage account (This was a change that we did not make). So you need to pay for everything directly to Sierra Chart. At this point you will want to change to package 10 which is 36 USD per month which includes that the Denali Data Feed. Instructions to change: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.
Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. You then need to activate exchange fees here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Also be aware of the following: Notice: March/April 31, 2021 - Changes to Billing of Sierra Chart through Brokers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-01 20:08:33
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