Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 02:33:27 +0000



Post From: Notice: March/April 31, 2021 - Changes to Billing of Sierra Chart through Brokers

[2021-02-28 19:32:27]
Sierra Chart Engineering - Posts: 104368
We are certain that users are going to find this, a much more comfortable situation than paying through a broker. We do have accounts that can receive US dollars and euro payments. And any excess balance we can refund to you minus any wire transfer fee.

If there is a situation, where you cannot make a payment due to some payment problem just let us know through a support ticket:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets

And in that situation we temporarily extend you credit. This is not a problem. We have done this in the past.

If you previously asked for the USD bank account and had not made a transfer, please know that we have just set up a new one at a bank within the US. You can do a wire transfer or ACH . It does have a routing number and also SWIFT.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-28 23:59:31