Support Board
Date/Time: Mon, 25 Nov 2024 05:00:26 +0000
Post From: Interactive Brokers Connection & Order Routing Problems
| [2021-02-27 06:59:46] |
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SC does check/verify the IB Gateway connection at startup but maybe doesn't monitor after? Could you all setup to monitor? Maybe a pop-up window alerting that it's not connected anymore? The way this works is very simple. There is a network connection to Trader Workstation. If that connection is a lost/closed, then Sierra Chart will try to reconnect and during that time the connection status will no longer be in a "Connected" state (the status connection color will not be green but be yellow or red, if Sierra Chart is not set to automatically reconnect). It is very simple. Sierra Chart is doing everything absolutely correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-27 07:00:07
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