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Date/Time: Mon, 25 Nov 2024 17:54:25 +0000



Post From: Purchase More Useage Time

[2014-02-18 16:00:20]
Sierra Chart - Max - Posts: 5731
You do not seem to be using the AMP provided Sierra Chart account.


If you want to use a Sierra Chart through an affiliate then you need to directly contact the affiliate who provided you Sierra Chart and they will assist you with this issue.

Alternatively you can use a direct account with us, Sierra Chart, and then we will be able to provide you support and assist you with this issue or help with a payment. In this case, simply follow through the step by step instructions here:

http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html

You currently have a trial Direct Account, the same one you are using to post on this Support Board. So you just need to log into Sierra Chart with this account and pay for usage time on it.

Our recommendation is not to use the AMP provided Sierra Chart account.
Sierra Chart Support
Date Time Of Last Edit: 2014-02-18 17:02:43