Support Board
Date/Time: Sat, 23 Nov 2024 03:06:12 +0000
Post From: Notice: March/April 31, 2021 - Changes to Billing of Sierra Chart through Brokers
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Here are good examples of threads which show the kind of confusion and difficulties that arise, when there is another party involved with billing of Sierra Chart: Confusion on Data Feed and Order Routing TT Outage - Amp CQG account AMP Futures customer no credit Sierra Chart not working AMP double charging? AMP charge for Seirra Chart SC billing for SC account through AMP Another major one: Notice to AMP Users. Clearing up Confusion. (More to be listed. We can easily add probably a thousand links here.) You should always be in control and this is nothing new and we have said this time and time again. The end of this nightmare of billing through brokers is now over with. It will never be done again. Do not ask. It is out of the question and a huge mistake, and these brokers are not competent to be handling this since this is not their main business. And then you have Transact who has been billing users for Sierra Chart, when the user has not used it in a particular month and when we are not even billing them. This is just simply wrong. And we have no control over that and you have no control over that. This is not going to continue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-19 05:19:10
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