Support Board
Date/Time: Mon, 24 Feb 2025 00:23:39 +0000
Post From: tt routing to cqg
| [2021-02-22 20:10:59] |
| nosast - Posts: 312 |
|
Hi John, thanks for coming back to me. It's not about getting data for a specific chart as I'm not able to even get a connection. I know that I need to change the symbol mapping from TT to CQG after I got connected but I'm struggling with the first step. Pretty sure my AMP account is missing the private flag to use SC data as I read in your documentation and also pointed AMP support and trade desk to this issue. They keep saying everything is configured correct on their end but cleary, the log shows the error I get from CQG Web API. CQG WebSocket | Web socket state is now open. | 2021-02-22 14:05:15.074 CQG WebAPI | WebSocket connected. | 2021-02-22 14:05:15.074 CQG WebAPI | Sending market data logon message. | 2021-02-22 14:05:15.075 CQG WebAPI | Logon unsuccessful. Server message: Trader is not enabled to use SierraChartData - SierraChart. Contact your FCM. | 2021-02-22 14:05:15.547 CQG WebSocket socket (1) | CloseSocket call. | 2021-02-22 14:05:15.553 CQG WebSocket socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-22 14:05:15.553 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-02-22 14:05:15.553 CQG WebAPI | Disconnected. | 2021-02-22 14:05:15.553 CQG WebAPI | Not reconnecting due to connection error condition. | 2021-02-22 14:05:15.553 CQG WebSocket | WebSocket closed. | 2021-02-22 14:05:15.553 CQG WebAPI | WebSocket closed. | 2021-02-22 14:05:15.553 |