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Date/Time: Mon, 24 Feb 2025 01:16:43 +0000



Post From: ACCOUNT

[2021-02-20 16:02:57]
Sierra Chart Engineering - Posts: 104368
Your Sierra Chart service package is the Advanced package and has 22 days remaining.

In addition to that you have a services balance of 36 USD.

You can see all of your payments and usage time transactions here:
https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog&

Regarding the data, update Sierra Chart to the current version:
Software Download: Fast Update

And translate the symbols to the current service:
Edit Menu: Edit >> Translate Symbols To Current Service

If the chart is still not updating, tell us the exact symbol of the chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing