Support Board
Date/Time: Sun, 23 Feb 2025 21:25:32 +0000
Post From: Data Feed Problem
| [2021-02-19 14:57:12] |
| John - SC Support - Posts: 38116 |
|
There was not a problem on our end, so we cannot say what the exact issue you were having at 10:56am, unless you have your Message Logs saved to file, in which case you could take a look at the file from yesterday and see if there was a disconnect at that time. The files are stored in the folder "Logs" located under your main Sierra Chart installation folder. You are continuing to get the U.S. Equities from the same source, which is our Sierra Chart Exchange Data Feed. Nothing has changed in that. You are just now also getting CME data through our Denali Exchange Data Feed. It looks like the symbols you need to use are BTCC-B.TO and BTCC-U.TO For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |