Support Board
Date/Time: Fri, 22 Nov 2024 22:31:08 +0000
Post From: New Upcoming EUREX Full Order Book Data Feed (Now Available!)
| [2021-02-19 10:22:15] |
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We are aware of a four-minute interruption at 16:01 CET time. This is explained here: Irreparable data outage on new Denali EUREX feed. We were seeing re-connections at unexpected times, when the daily reconnect option was enabled in our server process and we have not known why that was happening. And we were not able to reproduce this during the debugging process. The reason for the problem is now identified and resolved. We are patching the missing historical data. This issue will not occur again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-19 10:22:37
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