Support Board
Date/Time: Mon, 24 Feb 2025 06:30:17 +0000
Post From: From TT: We are currently investigating order routing issues for CME
| [2021-02-18 22:01:40] |
| User236347 - Posts: 21 |
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I may have signed up for the Denali/CQG change with AMP... But I refuse to place a single trade with AMP/Sierra Chart until I get some type of clarity on the situation (will we be made whole for phantom trades, forced selling/liquidation of OPEN {swing} positions leading to realized losses, etc) / confirmation that my account/margin balance is correct. An audit/full disclosure of errors and agreed fixes/solutions is probably needed at this point before I will begin to trust using this setup again (even with the CQG backend change). For now...if I REALLY need a trade, I would rather be 100ms slower with a different FCM and platform like ToS or Tradovate using basic webapi CQG (than potentially risk my entire account balance if there is a repeat of this disaster later this week/month). |