Support Board
Date/Time: Sun, 23 Feb 2025 21:31:17 +0000
Post From: LMAX
| [2021-02-18 17:30:20] |
| timokrates - Posts: 28 |
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We are not even understanding, why you would choose the Live service when you have a demo account. The documentation is very clear and you just are not paying attention to it.
Because I had to enter LMAX EUROPE in terms off Account Association and this was only possible with LMAX LIVE connection. Now I got it done, but at this time it was not possible. Maybe it was a bug. I updated to the prerelease before as you told me. So this was not a fault on my side, but anyway... At the end it is connecting now, but orders are rejected. This is from the message log. LMAX Demo Trading - DTC order update (Order reject). Info: LMAX order update (Rejected). Text: ACCOUNT_DOES_NOT_EXIST. Text: Parent order. Internal Order ID: 310. Service Order ID: 548562. Symbol: AUDCAD. Account: 30389951 | 2021-02-18 12:22:04.169 *
Also existing positions from the LMAX platform will not be retrieved. Please understand, I'm playing PingPong between Sierra and LMAX for two weeks now, just trying to get a demo account to work. And I read the documentation over and over again. This is getting annoying for all parties I guess, but it is just not working at this point. Please tell me, what I can do and I do it... Date Time Of Last Edit: 2021-02-18 17:35:54
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