Support Board
Date/Time: Sun, 23 Feb 2025 21:35:39 +0000
Post From: From TT: We are currently investigating order routing issues for CME
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AMP did not have any ETA for a Denali-CQG type connection, be aware that if you switch to CQG per email (you will lose full market depth data - you are switching to a normal CQG data connection, you are not still using Denali (which is what the Sierra Chart post implied). This is definitely not true in your case because you are continuing to use the Denali Exchange Data Feed which we definitively recommend you stay with.(As an aside here, the 180 degree reversal in the attitudes of SC Engineering- in terms of CQG service functionality/reliability while using Sierra Chart is laughable... one month you are ending all support, the next it is a good solution.. There is no reversal. When we say we do not recommend CQG, we continue to affirm that position. We are referring to market data and connectivity and server-side bracket order issues and anything else we had a complaint about.However, there is a big difference with a direct connection from end users to the CQG Web API and using their market data. We do not want users to follow that path but it is just an interim solution for a couple of weeks. There is nothing to laugh at here at all. When we have a FIX protocol connection from CQG and use it in the background strictly for order routing through one of our servers and replacing the TT connection for AMP users, there is a difference. The complaints we have with CQG, are not applicable in that case. Although we do not like CQG symbology. And the symbology does have limitations. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-18 16:41:15
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