Support Board
Date/Time: Sun, 24 Nov 2024 02:33:33 +0000
Post From: TT Based Order Routing Service: TT Interruption
| [2021-02-18 14:03:34] |
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Ok we see AMP has already put out the public email that they will be moving users over to CQG who at least need to trade now. For more information about this, refer to: Questions and Answers Regarding TT (Trading Technologies) and AMP If your account is with AMP you need to follow these instructions if you are using the Sierra Chart Order Routing Service: 1. Complete the form that you have been given to by AMP to move your account from TT to CQG. 2. Once you have your CQG username and password, then at that time, but not sooner follow steps 6 through 13 here: CQG Trading Platform Service: Setup Instructions 3. The symbols of your charts and other areas within Sierra Chart that use symbols need to be translated. You need to use the Edit >> Translate Symbols to Current Service menu command. Here are the detailed instructions: Edit Menu: Edit >> Translate Symbols To Current Service Please be sure to refer to the instructions because there are other details provided. One thing to be aware of, is that because the symbols are changing to CQG symbols, data has to be downloaded again and that will take a little time if there are a lot of days loaded in the chart. So please just wait while the data is downloading. 4. Basically this is all. You will continue to use the Denali Exchange Data Feed which works seamlessly with CQG for market data. Your market data will still come from the Denali Exchange Data Feed. There is nothing special you need to do in this regard. All of the symbol translations are automatically handled in the background. But you do need to follow step 3. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-22 21:00:35
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