Support Board
Date/Time: Sun, 23 Feb 2025 21:26:10 +0000
Post From: Platform is still down with working orders being displayed
| [2021-02-18 11:31:49] |
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Yes we did reset the connections to TT. Therefore TT must still be showing those orders on their system. We did not do the software update, that recognized the particular rejection text that we got from the remote session we did with you yesterday. We will do that this evening. After that software update which we will do this evening , once you cancel them, then they will clear. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-18 11:32:09
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