Support Board
Date/Time: Mon, 24 Feb 2025 06:21:22 +0000
Post From: From TT: We are currently investigating order routing issues for CME
| [2021-02-17 00:31:28] |
| user_xyz - Posts: 446 |
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I'll post an update here... Was on a conference call with TT, AMP and myself for nearly an hour. Nothing can be done until statements are generated tonight. AMP could see my open orders a total of 25 futures legit contracts (CL, SI, NG) but couldn't cancel them (they were locked), we get TT on the phone and after sometime he could see my orders as well but couldn't cancel. AMP said that there is nothing they can do until TT manually reviews orders and statements are generated. Unsurprisingly he was tight lipped about what was going to happen and how things would be reconciled. Both mentioned this was uncharted territory... At least with AMP as of this post, trading is entirely shutdown. You can't cancel orders, place trades, close positions, etc. Date Time Of Last Edit: 2021-02-17 00:36:55
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