Support Board
Date/Time: Sun, 23 Feb 2025 19:06:35 +0000
Post From: TT issues 2/16
| [2021-02-16 16:10:30] |
| User98657 - Posts: 336 |
|
John, Yes, I get all that now, and I know the procedure to take when something like this happens, but a post inside the SC support forum is not going to be seen by anyone until after we discover there's an issue. You really need to find a way to alert us to this as early as possible. TT doesn't know who I am, and I didn't choose TT, you guys did. Don't get me wrong. Your data and order routing has been fantastic up till now, and I think we all understand (or we should) that things can and do happen that are out of any of our control. But in this unlikely event you should be prepared to issue a notice to all of us that we will actually see. I got lucky today. My losses were nothing in the scheme of things because I was trading Micros. But this could have been very costly. |