Support Board
Date/Time: Sun, 23 Feb 2025 19:39:21 +0000
Post From: TT issues 2/16
| [2021-02-16 15:11:26] |
| User98657 - Posts: 336 |
|
I had issues this morning and couldn't flatten or exit positions and my fills were wrong due to the TT order routing issues. I was informed last night this issue was corrected and yet it cost me a stop this morning. I'm all in on SC platform, Data Feed and Order routing. SC has made it very clear that TT is the preferred order routing service. Are they going to stand behind this and make any compensation? I'm not forced to sit out the day because I have no idea if it's working and I'll have to wait to hear, not to mention having to call the broker and exit my position manually and taking the stop. I'm not saying its the end of the world, but something should be offered back for this. Had I known there were still issues I would not have traded, and although not the best condition, understandable had we been warned ahead of time. |