Support Board
Date/Time: Tue, 25 Feb 2025 04:39:49 +0000
Post From: change to deniali datafeed
| [2021-02-16 14:53:51] |
| User125903 - Posts: 34 |
|
Hello, yesterday i got a email from amp that TT has a position issue and that they disabled trading the account,then i got another email that they fixed the duplicated orders and that i can check on my tt plattform but i use sierra and not tt. This morning i deleted the orders in sierra but i have in trade activity lock 2 trades from yesterday wich i never placed. In the morning i took a trade,this trade is not showing in trad activity log. Now i tried to take a trade but it is rejected and i can not trade: So what can i do now?TY SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: No available exchange connection; unavailable | SenderSubID: AMPT119479. Text: Parent order. Tag: 12ts40tpbe16.twconfig. Internal Order ID: 293990. Service Order ID: 5186403. Symbol: MESH21_FUT_CME. Account: AC119479 | 2021-02-16 15:40:54.701 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: No available exchange connection; unavailable | SenderSubID: AMPT119479. Text: Parent order. Tag: 12ts40tpbe16.twconfig. Internal Order ID: 293993. Service Order ID: 5186476. Symbol: MESH21_FUT_CME. Account: AC119479 | 2021-02-16 15:41:39.373 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: No available exchange connection; unavailable | SenderSubID: AMPT119479. Text: Parent order. Tag: 12ts40tpbe16.twconfig. Internal Order ID: 293996. Service Order ID: 5186653. Symbol: MESH21_FUT_CME. Account: AC119479 | 2021-02-16 15:42:50.548 * SC Futures Order Routing/Data order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Attached order. Parent: 293999. Tag: 12ts40tpbe16.twconfig. Internal Order ID: 294000. Service Order ID: 5187194. Symbol: MESH21_FUT_CME. Account: AC119479 | 2021-02-16 15:49:07.270 * SC Futures Order Routing/Data order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Attached order. Parent: 293999. Tag: 12ts40tpbe16.twconfig. Internal Order ID: 294001. Service Order ID: 5187195. Symbol: MESH21_FUT_CME. Account: AC119479 | 2021-02-16 15:49:07.330 * SC Futures Order Routing/Data order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Parent order. Tag: 12ts40tpbe16.twconfig. Internal Order ID: 293999. Service Order ID: 5187193. Symbol: MESH21_FUT_CME. Account: AC119479 | 2021-02-16 15:49:07.330 * SC Futures Order Routing/Data | Requesting trade accounts from server. | 2021-02-16 15:49:09.494 SC Futures Order Routing/Data | Performing query for order fills start date-time for account AC119479. | 2021-02-16 15:49:09.635 SC Futures Order Routing/Data | Performing query for historical account balances for account AC119479. | 2021-02-16 15:49:09.635 SC Futures Order Routing/Data | Received 1 accounts from service. | 2021-02-16 15:49:09.635 TradeActivity files query time: 0.003756 seconds. Entries: 0. Current queries: 2 | 2021-02-16 15:49:09.639 SC Futures Order Routing/Data | Requesting historical order fills for account AC119479. Start Date-Time UTC: 2021-02-16 08:40:01 | 2021-02-16 15:49:09.641 SC Futures Order Routing/Data | Received 2 order fills for account: AC119479. Inserting the ones that do not exist. | 2021-02-16 15:49:09.795 SC Futures Order Routing/Data | Requesting Trade Positions data. | 2021-02-16 15:49:14.769 SC Futures Order Routing/Data | Received first Trade Positions report from DTC server. | Symbol: (unset) | TradeAccount: AC119479 | 2021-02-16 15:49:14.884 SC Futures Order Routing/Data | Received last Trade Positions report from DTC server. Clearing nonexisting Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2021-02-16 15:49:14.884 TradeActivity files query time: 9.940233 seconds. Entries: 0. Current queries: 2 | 2021-02-16 15:49:19.579 SC Futures Order Routing/Data | Requesting historical account balances for account AC119479. Start date-time UTC: 2019-08-08 14:49:19 | 2021-02-16 15:49:19.602 SC Futures Order Routing/Data | Received 0 historical account balance updates for account: AC119479. Inserting the ones that do not exist. | 2021-02-16 15:49:19.799 RemoveDuplicateFills | TradeAccount: AC119479. DatesOfRecordsToInsert: 2021-02-16, . MostRecentFileNameSearched: TradeActivityLog_2021-02-16_UTC.None.data. RecordsRemovedCount: 1. OriginalRecordsToInsertCount: 2. RecordsToInsertCount: 1 | 2021-02-16 15:49:20.994 TradeActivity files query time: 1.415366 seconds. Entries: 0. Current queries: 1 | 2021-02-16 15:49:20.994 Flagging to reload Trades list in charts | Symbol: MESH21_FUT_CME | TradeAccount: AC119479 | 2021-02-16 15:49:20.998 New order fills received for Trade Account: AC119479. Sending Trade Accounts to clients with same account as a signal for them to download order fills. | 2021-02-16 15:49:20.998 |