Support Board
Date/Time: Mon, 25 Nov 2024 04:24:27 +0000
Post From: Interactive Brokers Connection & Order Routing Problems
| [2021-02-13 01:48:44] |
| user_xyz - Posts: 416 |
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I uncovered a different big problem using SC with IB and SC data feeds (Denali or SC Historical/Intraday). You launch the IB Gateway (or TWS) then probably everyone, myself included, minimize it or it's in the background -- Sierra Chart becomes the focused trading platform. Last night I realized that the IB Gateway wasn't connected, it was trying to re-login (was minimized so couldn't see it), looked at Sierra Chart - green, still connected, still receiving data/quotes etc then it hit me, that's SC feed, orders are routed through IB. Unsurprisingly, I placed a few orders in the DOM, market moved right passed them, obviously they weren't submitted, no notification because the connection at IB was down. Last night IB was down for 30 min... If the SC data feed(s) has problems you see and hear the disconnect, warning the user to take action. Using SC with your data feeds connected to IB, the end user has no way of knowing if IB's connection to send orders is down... Conversely if I was using SC and IB's data feed you'd see and hear the disconnect allowing users to take action (login to web portal, call broker manual trade, etc). Thoughts besides don't use SC data feeds with IB? ;-) SC does check/verify the IB Gateway connection at startup but maybe doesn't monitor after? Could you all setup to monitor? Maybe a pop-up window alerting that it's not connected anymore? Date Time Of Last Edit: 2021-02-27 01:44:31
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