Support Board
Date/Time: Sun, 23 Feb 2025 14:16:28 +0000
Post From: Footprint showing 0s only for 1 ticker
| [2021-02-12 09:02:58] |
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This is a Symbol Settings problem. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings You may also need to disable Use Custom Symbol Settings Values. When the above is done: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |