Support Board
Date/Time: Sun, 23 Feb 2025 09:06:46 +0000
Post From: No Live data feed
| [2021-02-08 16:18:46] |
| John - SC Support - Posts: 38116 |
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Please switch your service to the SC Futures Order Routing/Data and then follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |