Support Board
Date/Time: Sun, 23 Feb 2025 09:42:04 +0000
Post From: I can't open order
| [2021-02-08 14:47:09] |
| Barabaszek1 - Posts: 10 |
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I don't understand why you guys are so mean with your answers, let me write it as simply as possible. The position was created and it is working, I always assume OCO positions, I want to close everything at once. I click the CancelAll button and what happens - nothing happens. The platform does not respond, in addition, having the graph and DOM windows connected, I cannot smoothly decrease-increase SL and TP. When I try to shift the level on the chart, it is either unresponsive or "cutting", so there is practically no control over the position in progress and you cannot manually protect it on BE +. I think there is no easier way to explain it. PS. I know that I am currently working on CQG data, after all, I am paying for it, so I know. Why not on Sierra data? I see no reason to pay twice if there is no difference and there is no. In the moments of lack of liquidity on data from Sierra and Deniali, the platform did not respond to commands, so I found it not worth it. Otherwise, I would have to see a fundamental difference in quality and as an end user I just don't see it, there is no malice, no bad attitude or some regret. A pure statement of fact. Additionally, there is one more very important reason. Taking data from CQG, I can control whether the position is working, whether the SL or TP has been achieved on a mobile phone, using the CQG program that every user can download for free and has the option, for example, to close the position without being in front of the computer, which SC does not provide and I think this is a serious mistake, including marketing mistakes, especially when you devote so much resources to development. The mobile version is simply a necessity today. If someone does not understand the phenomenon of, for example, the Robin Hood platform, he will not understand why, despite the quality that he wants to offer, there are not as many customers as he would like to have. I hope you will help me without any malice to find the cause of the SC malfunctioning problem and be able to speculate on it further. Sincerely Mariusz |