Support Board
Date/Time: Sun, 23 Feb 2025 09:32:26 +0000
Post From: No Live data feed
[2021-02-07 09:50:12] |
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Regarding post #2, we see this thread from you: chart isn't updating Based on the description of your problem, you are receiving the data, but the chart bars are not updating. So our response is the correct response. Most likely it is due to the Session Times not being set correctly: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time But in any case give us the Message Log. So at least we can make sure you are indeed getting the real-time data. It could also be this: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.7 Delayed Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |