Support Board
Date/Time: Sun, 23 Feb 2025 09:03:44 +0000
Post From: Help to understand what service to choose and how to implement
| [2021-02-05 16:52:20] |
| John - SC Support - Posts: 38116 |
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We see that you are set with Service Package 5 and the Denali Exchange Data Feed. This all looks good in terms of the options you have chosen. The only issue with your data is that you have not connected Sierra Chart to your funded trading account yet. In this particular case, you will want to connect to your Interactive Brokers account, as we are no longer supporting Rithmic. Refer to the information here for why you need to connect to your trading account and the process to do so: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Also, in case you have not already gone through this, refer to the following information for how to connect Sierra Chart to IB: Interactive Brokers Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |