Support Board
Date/Time: Mon, 25 Nov 2024 16:46:29 +0000
Post From: Barchart for data feed/Sierra for Rentz information
| [2014-02-13 18:22:19] |
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There are 2 problems here: 1. You are logged into the wrong Sierra Chart account in the copy of Sierra Chart you have posted the Message Log from, in this thread. You need to log into Sierra Chart using the very same Account Name you have used to log into this Support Board with. Here are the instructions: http://www.sierrachart.com/index.php?l=doc/LoginInstructions.php#DifferentAccountName 2. The other problem is you have not set Sierra Chart to use the Barchart Data service. Follow through the step-by-step instructions here: http://www.sierrachart.com/index.php?l=doc/Barchart.com.php#Using Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |