Support Board
Date/Time: Fri, 22 Nov 2024 22:54:22 +0000
Post From: Important Notice: Price Standardization Plan Effective March 1, 2021 | Denali Data Feed
| [2021-02-03 11:33:47] |
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This is a good example, of why we are working towards price standardization, and why we will not offer discounts to anyone and we cannot favor any particular broker. Look at this thread beginning with this post: Intraday data errors Furthermore, we have a US bank account that customers can put funds into, that can be used to pay for Sierra Chart services (Start an account support ticket for the banking details). If you want to make a withdrawal, we will just charge 5 USD plus the actual wire transfer fee. We will also set up a euro account as well. So there is no reason to be involving a broker, for paying for Sierra Chart. And we are also working on direct crypto ccurrency payments. This will be available soon. We now support automatic billing to credit and debit cards through Stripe. We will also support this through PayPal when we can. So there simply is no reason to get the broker in the middle of all of this. One thing that really complicates things, is when a user has a new Sierra Chart account created through a broker which is different than their Sierra Chart account they already have, and then the broker does things they do not want regarding billing or they do not do the set up of services properly. It is much better that users are in full control over this, and we can help you as necessary. Since we understand our systems best. When you have your own direct Sierra Chart account you are in full control of your Sierra Chart account and can activate it and deactivate it at will. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-03 11:37:26
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